|thanks arrived on time exactly as described... good service all round
|All delivered without hitch
...Mrs Susan Marshall
|Fast, affordable! Much, much better then corresponding italian competitors!
Has been a plesure be your customer
|This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really.
|My only comment would be on the extremely quick delivery, thanks.
|Order received on time. Customer service very good and kept me informed of the progress of my order. Would definitely use again.
...Mr Gary Scott
|Very fair pricing and seem to source items not readily available elsewhere. Can take a while to arrive however but not excessively so.
|Had been let down by another online company who wanted 3 weeks lead time to deliver - from order to availability in store with MyTub was around 30 minutes!!
Very helpful lady on the phone (Christine) made sure of stock availability and advised of a store in driving distance which had the stock for colection the same morning rather than waiting the modest 1-2 day delivery!!
VERY IMPRESSED, will be using again soon for my plumbing business, especially with these prices!!
|very good service collected items next day from local plumbase cannot fault overall service