Order arrived on promised date. Excellent service. Thanks! ...Annette Griffin
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Just wanted to thank you all at My Tub! I received my order very speedily and it was packaged very well, I am one happy customer! thank you again and well done!! p.s. HAPPY CHRISTMAS!!!!! ...RACHEL WHITE
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The pump supplied is the wrong one, waiting for it to be collected and the correct one supplied. ...S OGUNGBOLA
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Thank you for the good service and communication. Outta sight replacement curtain has arrived but not fitted yet. Im sure it will be fine though.
Thank you! ...Mary farrow
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Perfect service, quick delivery of the correct parts and the best price. Excellent. ...James Baron
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Initial enquiry about an alternative product to the now discontinued line was swiftly answered and order placed. This was then very quickly delivered. I was very impressed with the service received and would most certainly consider using them again. ...Norman Dickinson
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Excellent communication throughout the order process, competitive price and 2 day delivery. Would use MyTub again without hesitation. ...Iain Richardson
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Pleased with prices but delivery should be free for all items if you're ordering over £25, not just random parts. Also, delivery estimate should be available before you buy, ...Chris
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ordered Fernox Alphi-11 5Ltr antifreeze and protector. free delivered 2 days and price was on average £14 cheaper. 5 star service highly recommended ...stephen richard draycott
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I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin ...Emma Sproat
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