|The website was easy to navigate, quickly finding what I wanted. The rest of the process was smooth. The grab rail arrived within a few days of purchasing it.
|Prompt delivery and good customer service on the phone. Thanks
|Item arrived on time, price was very competitive and the delivery guy rang me which made it really easy to direct him where to leave package. Overall a very good service
|Very good service
...Flair Developments Ltd
|There were a couple of problems, but the staff were outstanding in seeing the situation resolve, they were really helpful. Thanks
|This turned out to be a very lengthy transaction, but your staff were very helpful throughout and we got there in the end.
|Impressive communication and excellent rapid service.
Would have liked to easily obtain images for a number of items especially baths. Difficult to select without images and more detailed specifications in some sections.
|Took 3 weeks to deliver. To be fair, communications were good, but for an online seller claiming that items were in stock and delivery in 2-3 days, the overall service was pretty poor. Under the circumstances, i would have expected more of an apology or discount off next order - otherwise i might as well go to my local plumbing centre next time.
...Mr Christopher R Henry
|Received in good time. Thanks.
|Good communication - good service - great prices - will use again.