Thank you for seeking my feedback.
The first time the order was sent out parts were missing. Rather than send me the missing parts (weighing about 200 grammes), you sent an entirely new order in a box which is about 3 feet long and 1.5 feet square. And the courier who delivered it refused to take the old order away.
I am now sitting here with a very large box in my office with a brand new toilet seat in it. I would like to know whether I should dispose of it (rather wasteful) or whether you are going to collect it. Please advise. If you do not tell me what to do, I shall keep it for one more week and will then dispose of it.
As to the product itself, it does not fit the toilet well because the hinges raise the seat too far off the bowl, such that the weight is not distributed arou
...Robin
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My order was delivered by Plumb Centre, Ipswich on date given. The fragile gaskets were undamaged but could have been better protected with a stiffening layer of cardboard. There was a bonus: 4 reels of PTFE tape which I had not ordered! Any ideas who missed out
Thanks anyway. Regards. Keith
...Keith Norman Harrison Bailey
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Thanks for keeping in touch on the delivery of this order.
...Pieter Knook
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Really good service. Delivered what was ordered. The only surprise, pleasant, was that it was delivered one day early!
...Alan Marriott
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Excellent communication and service! Such a contrast from a previous company we had used. Wish we had found MyTub before. Would definitely use them again.
...Sonia Weston
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Great service, good communication and the item turn up on time and in good condition
...Neil Chambers - Chambers Building
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Hi,
The items look great but as yet not installed. Cant fault My tub for communication and service. Would use again if needed.
...Mrs Daphne Payne
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An easy transaction, where i was always kept informed on the progress of my order. Arrived ontime and as described.
...Martyn Mills
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the tap cartridges were easy to find and order, fast delivery in good condition, great service and keen price, happy to recommend - thanks
...Rick Upchurch
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Hi MyTub, Order has been delivered now all present and correct. Thanks for an excellent service.
...Tim Feltwell
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£
£137.98 
