Contacted MyTub after previous fruitless web search for this particular control knob item. Excellent customerservice, email notification trail and on-time delivery. Would definitely use this website for future requirements. Well done and will be recommending to others. BF ...basil formanuik
|
Very helpful staff, good communication throughout. Would happily use again and recommend to others. Item arrived as expected. Many thanks for your great service. ...G Martin
|
Very good supplier. Although there was a delay in fulfilling my order I was keep up to date with its progress and revised delivery dates. Thank you. ...Mr I Wilkinson
|
Good prompt service, very well priced as well cheaper than prices quoted by local suppliers ...Steve Greenland - Seaforth Services Ltd.
|
Order was placed two weeks ago. Never heard a word. Emailed to find out
what was happening. Recieved "notification of update to order status". Log
in to find it will be another two weeks. No explanation or apology. How do
I know if it will not change again? They are drinking fountain parts for a
kids school and are needed ASAP.
Advanced Plumbing Systems
------------- ---------------------------- Reply to feedback ------------- ------------------------- ----------------
Hi, I have just sent this through your order thanks.
Good morning. There has been some considerable disruption to the national supply chain since you placed this order due to the snow. This office has been closed for the Christmas period also since the 23rd Dec to the 4th Jan. However we are confident th ...
|
product great but delievry driver did not have message to delievr to neighbour. I only received it due to teh quick thinking of the neighbour who spotted the delivery van. ...David Caine
|
Excellent and very helpful service in all respects, thank you.
Best regards Richard Avenell ...Richard Avenell
|
Im happy to say you have provided me with an excellent service in sourcing the boiler part i needed. Two other companies had advised the part was obsolete, despite it being listed on their websites and taking payments. Im still waiting for a refund from the second company 5 days later! I phoned My Tub who checked while i was on the phone to confirm they could get the part and consequently it was with me in two days. ...George Paparestis
|
The order was efficiently processed. communications were excellent. The items were delivered at the time indicated. The handling was appropriate for the fragility of the products in question.
Thank you. ...Stephen Watts
|
Excellent service from Christine Laurie at Mytub, first ceramic set was damaged so they promptly arranged for a replacement and was with me within a couple of days, would definiately use this company again ...Carol Beasley
|