Good price, prompt delivery - excellent customer service. Ordered online and Internet problem meant I had to start my order again. Second attempt worked no problem. Within minutes I got a phone call from a charming lady who said she had noticed that I appeared to have ordered two firebacks within minutes of each other. Did I really want them both or just one I told her what had happened and she said not to worry she would sort it out and arrange to refund my card.
Great service - thank you.
Barry
...Barry Perrott
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I have been waiting 10 days for a part to be supplied. I asked MyTub how much longer I had to wait and received a vague reply saying possibly next week.. i cant run my business like this, what do you think my customers will say. I wont be ordering again. I don't suppose for one minute these comments will be displayed on My Tub feedback. So that makes me wonder how many other customers leave feedback that is not displayed..
Steve Prior
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Hi,
I am sorry about this. I have just looked at your order & we are continually asking supply chain for this. These parts sometimes do take a while to come through the system for free delivery. The manufacture do offer an overnig ....
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Excellent service, kept me regularly informed of order status & order delivered on stated day
...karen brogan
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Very pleased with the service.
The item was delivered on the date advised. ...Mr R J Vine
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my thanks to all staff who prossesed my order for the grundfoss pump and who kept me infomed of the problem of it no longer being available but locating a replacement suitable for the job and it arriving on the date specified
adrian jarvis rspb maintenance ...Adrian Jarvis at rspb
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Very Good service ...Richard Simmonds
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Excellent service, went above and beyond the call of duty. Very happy and will definitely use again! ...Alex Huett - TGS Total Groundwork Solutions
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Excellent quick and trouble free service, very pleased ...Mrs Fiona Griffiths
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Thank you for promptly getting my order to me over the Xmas period.
will be using your company again. ...Brian Hook
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All at Mytub - thanks for your excellent communications during the order progress. I have now installed the sink. ...Steven Broad
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