I have been waiting 10 days for a part to be supplied. I asked MyTub how much longer I had to wait and received a vague reply saying possibly next week.. i cant run my business like this, what do you think my customers will say. I wont be ordering again. I don't suppose for one minute these comments will be displayed on My Tub feedback. So that makes me wonder how many other customers leave feedback that is not displayed..
Steve Prior
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Hi,
I am sorry about this. I have just looked at your order & we are continually asking supply chain for this. These parts sometimes do take a while to come through the system for free delivery. The manufacture do offer an overnig
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Brenda, you are a star. Fantastic customer service.
Bought a Myson towel rail element from MyTub that sadly malfunctioned after 18 months. 2 year warranty confirmed by Myson. Brenda went out of her way to arrange a replacement part, having to navigate a challenging supply chain in order to get it to me.
Will definately shop with MyTub again.
Thank you
...Neil
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On the phone, the respondent was not up to speed, but said to email, which was prompt and accurate.
...Ed Sirett - Make Do
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Very good to deal with, kept me up to date with the ongoing progress of the order.
Would definitely use the company again.
...Robert Kirk
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Very good service my items were delivered early in the morning. Thank you. I would recommend you for for a great service.
...ta Moira Tonna Designs
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Many thanks for an excellent service and very efficient customer relations.
...David Calder
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Thanks for a really efficient and fast service. The young lady with whom I discussed my order was very helpful and obviously had excellent communication skills. Many thanks. Valerie Pardy
...MRS V A PARDY
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Extremely satisfied. Goods arrived on time. Will certainly consider using My Tub in future.
...Angela Trowell
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Goods received in good time, thanks.
...Raymond Marshall
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Very good service, goods arrived on time, will definitely use this company again.
Bryan Mead
Commercial Contracts Manager,
...Bryan Mead - MK City Plumbing and Heating Ltd.
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£
£137.98 
