Product matched expectation. Delivery was inconveniently delayed but service was exceptional.
I was kept well informed and knew mytub were proactively working to sort things out.
I would definitely recommend and use mytub again. ...Lawrence
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Order recieved, good professional customer service, with thanks ...SAMA Organisation Ltd
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Jeannette searched for my part found it local for me. Just picked it up fitted job done! Great price, great customer relations, Thank You. ...Ray Clark
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Although, the unit was unavailable at the time, and the delay was a number of weeks, once informed of the scheduled date, the date was stuck to, and I dealt with well informed staff, and keen to "find out" rather than "fob off" attitude, and they were happy to help. Arrived in decent packaging and kept informed over automated e mails as well as brain behind email when requested for information. Good to deal with. ...Phillip James
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Thank you for a great service, when its still so rare to get it! You kept us updated from start to finish with the order and it arrived whe you said it would. We will defintely use you again. ...BDP
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Very pleased with the service.
The item was delivered on the date advised. ...Mr R J Vine
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Great communication from start to finish and arrived when stated.
Product was a replacement for a broken room thermostat easy instructions to replace and was working within minutes :- Thank you.
...Angela Smith
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Many thanks for the prompt efficient service we had almost given up on finding this spare part given its age but luckily you had it in stock
Thanks very much ...Andrew Bates
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Our order was very slow to arrive, it took over three weeks. Although I was regularly updated on the progress of the order it was far to slow to arrive. ...Hoylake Parade Community Centre
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Very pleased with the help, service and price received with my recent order for Vailant flue parts. ...P Routley
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