Product arrived when advised. Communication was good and item was as described.
Wish it was available in white though ...
|The price is better than the local plumbing shops for the items I bought. The delivery time was not the quickest but came when they said it would.
|Buying from MyTub was just like being in the shop for real.
All the assistants were very helpful and polite and always called me back as promised.
Delivered on the agreed date too.
Plenty of e mail updates advising on my order.
Thank you MyTub
Graham - Kelso
...Graham Redpath - FAO S Gillard Plumber co G Redpath
|I placed a small order for 6m of 15mm x 1mm thick copper tube which is an unusual size not commonly stocked. Between them Deborah and Christine managed to source the tube and get it safely delivered. Given service like this I will certainly use MyTube again.
...Mike Tattum - Mr
|Order received and as required.
...Gilbert Clayton - IDL Engineering Limited
|no problems at all, excellent communication will gladly use your company again.
|I was really concerned when your email gave the delivery date of by 31111. As the part was needed immediately I rang your customer services department on 211011 and this was looked into. I was pleasantly surprised to be told that the part was on its way and would be with methat day which it was. Now fitted and working perfectly. Was pleased with service but would be better if the email gave the correct delivery date to avoid my panic. Thanks.
...Mrs Claire Harrison
|Excellent service- product a bit expensive but good communication, fast delivery and did exactly what was promised. Would use again.
|web site easy to use and product arrived when they said it would. I know it is not always easy but to known a rough idea of the time of delievery would just great not more hanging around. Otherwise cant fault it
|Great customer service - thanks for keeping me updated with progress of my order some of your competitors could learn a thing or two from you about responsiveness!. Thanks again.