The PEGLER 12inch COLD QT CARTRIDGE 814043 and the PEGLER 12inch HOT QT CARTRIDGE 814042 arrived safely at 08.30hrs on the date specified. Unfortunately there were no fitting instructions supplied. You might argue that the fitting of these cartridges should be self explanatory. Well.... the cold cartridge has a groove around the shank.... it also has a "red" seal at the bottom.... Now "red", to my simple mind, is normally associated with the "hot" water supply. Pegler did produce a fitting instruction leaflet.... which I rescued from the rubbish left by the installers who fitted my new bathroom some ten years ago. Had I not done so I feel that I would easily have made the mistake of fitting them the wrong way round. Simply labelling each cartridge as either hot or cold, or with the spe ...Roger F. Marsden
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Arived on date promiced but very slow delivery. Account debited 21st Dec, delivered 16 Jan - 3weeks excluding bank holidays. ...J H Fletcher
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Easy ordering good service. ...David Lake
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Useful website, with relevant information, helpful staff when I rang up with further questions. Only slight hitch was with delivery....items arrived day after my confirmed date. ...Ms Helen G. Hughes
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The online system was easy to use and the order came within 2 days - great service 😁 ...J M Whittam
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Incorrect picture shown against product, resulting in having to phone mytub to confirm correct item would be sent. Helpful sales advisor confirmed picture was incorrect, but right product would be sent. Website was updated and now shows correct picture for product. Items delivered. Would use mytub again. ...Trevor Handley
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Good value and many thanks for having the parts which were realtively hard to find. Only issue were the unexpected delays of several weeks - a better estimate of delivery timeframes should be mentioned prior to the order, not via several emails each detailing further delays. The reasons were not expalined either. ...James Bastow
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very good service collected items next day from local plumbase cannot fault overall service ...andy stoner
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Excellent service from Customer Care, if delivery is as good as order placing then this is a First Class Company to deal with !!! ...Dennis Underwood
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The toilet seat was of top quality and delivered promptly. I shall deal with you again ! ...Prof Maurice Shutler
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