When the wrong product was delivered apparently the fault of the manufacturer that dispatched it, Laurie did a good job in sorting things out. It was nice to have the personal service - definitely came across as a real business that cared, not a call center. ...Anthony Smith
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Unit received as described, within time frame stated. ...Iain Carson
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Considering the value of my item plus the fact it was of heat resistant glass, I was amazed upon collecting it from Plumb centre how poorly protected it was.
It just had one wrap of bubble wrap around it, my son collected it for me and to him because the glass was intact he signed for it.
But when I unwrapped it one of the fixing lugs was bent and I had to straighten plus the facial chrome has scratch marks on it that show in place.
I had enough hassle trying to find a replacement in the first place and could not face any more to put that right.
Had it been packed between 2 pieces of strong material I could well have received it in good condition. Not very happy.
...Terry Hobbs
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Excellent Service ...MHG Heating Ltd
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EXCELLENT CUSTOMER SERVICE AND PRICE FAR LESS THAN OTHER WEB SITES. WOULD RECOMMEND AND USE AGAIN IF NEEDED ...Susan Guyler
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Order despatched promptly and delivered without problem. Good communication throughout order process. Business how it should be! ...Power Plant
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liked the price, service and delivery. Expect to use you again. ...Max Clark
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Great Service delivered as promised with a great price highly recommended ...Jason Birch
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Very good service
Easy to follow site, good communication re order status ...neil l stewart
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Very prompt and efficient service ...Geoffrey Bloodworth
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