|Although obsolete you traced my needs and found one for which I am grateful.
You merit high praise for your service
|Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
|Excellent and efficient service. Thank you!
...Mrs C M parnham
|Excellent service, very quick delivery and very competitive prices. Recommended.
|superb service, frequent contact and updates and speedy service. would definitely use again thanks
...jeemy - jawl architects
|Excellent service. Thank you.
|Part arrived OK, Thanks
|Disappointed, did not receive goods on date given. On further enquiry to My Tub customer service, adviser who was apologetic and took my details but did not phone me back with progress update, I had to re-phone for progress update and was advised by a more than helpful adviser that my order had not even been picked up by the courier for delivery and was awaiting dispatch. Had an e mail the following day with update on expected delivery date, unfortunately no will be home to receive goods on this date and will have to see what the courier does as I have been told the goods need a signature on receipt.
Not happy especially with the cost of Â£12 delivery charge. Post office do Special delivery next day service starting from Â£5 and order can be picked up locally if no one is home o
...Geoffrey LLoyd Evans
|Item received 3911 instead of 31811. Waited in for 3 days in order to
sign for item as we have no near neighbours. Not at all impressed with
UK Mails delivery service. Jeanette and Christine at MyTub very helpful tho, and always pleasant throughout.
|Emailed to confirm delivery and came on time - great.