|Handled by order very well, even though had to sourced elsewhere
|Very pleased with order and processing. Customer services very helpful and answered calls and emails promptly. However, the courier service was appalling - not the fault of MyTub. They could not find my house and did not even call me to ask for directions. Consequently, package was returned to sender, causing a weeks delay before I eventually received it.
|Hi! I have received the item as expected. Is is aleady installed in my heating system and works fine so far.
Thank you very much!
|Excellent service, very impressed.
Kept Informed all along the way, cant fault it.
|Good, quick efficient service. Very helpful. Easily found what I required on your website.
I wish to send my thanks to you, I have received a call from the centre at about 10.45 this morning to say that my shower had arrived, thanks again for all your efforts in making this delivery happen eventually.
Site Office Administrator
Sir Robert McAlpine
|Bit of an issue with the web site.
But Im assured this is going to be addressed.
But of an issue with the delivery which was promptly sorted.
Apart from the initial issue bit long to explain all good.
The pedestal was damaged when it was delivered last Friday - as the driver managed to let it slip out of his hand onto our driveway. However, a replacement was delivered within a few hours.
Overall very satisfied.
Thanks for a positive shopping experience. Good communication and goods arrived well packaged.