|Handled by order very well, even though had to sourced elsewhere
|Great service. Helpful staff!
|Very efficient service. Thank you.
|Appaling service . It took 18 days to deliver this item and that was after three phone calls by me asking you when the item would arrive. Victoriaplumb deliver the next day. You need to sharpen up or go under.
t pm cairns
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Dear t pm cairns
Very sorry for the delay with your order, however this item is obsolete and Ideal Standard have a two week delivery for thier obsolete items as standard, please feel free to contact them direct for confirmation.
Thank you for your advice re VictoriaPlumb, we are in a totally different market place to them. VictoriaPlumb sell cheep unbranded rubbish (in our opinion) imported in bulk from China, stocked high with massive profit margins slapped
...t pm cairns
|MyTub puts its customersâ€™ interests to the fore - the level of customer service that I have received has been outstanding. They have diligently followed up on a problem not of their making through to successful resolution. Well done MyTub!
They are made to order and can take up to 6 weeks – my ‘find’ was a fluke by virtue of the fact that I called Grants to ask a techy question.
They advised it was extremely unusual that they had one in stock – so that’s when I jumped at it in the hope we could secure it.
So well done you guys for reacting so quickly to my email – others would have dragged their feet.
Most of all the ‘mrs’ thinks I’m a star – brownie points for me…..which as the ladies in the office will probably confirm have a shelf life of about 12 hours!!!!
Thanks again to you and your colleagues
|What can I say, I got what I ordered in good time. Many Thanks.
...Mr Dean Woodward
|Good communication & quick delivery, thank you.
...TRENT ELECTRICAL SUPPLIES
|First time i have used my tub,very happy.I was kept informed of order statues,order arrive in good time.Very good service
...aci worldwide EMEA ltd
|Highly recommended. Fitted in 20 minutes restoring my Gascoigne Studio 1 to full working order.