Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
...Bernard Adams
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Steve was very helpful and went the extra yard to comply with my order.
Thanks Steve
...Brian Wilkinson
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Very impressed with delivery time updates via email.packaging excellent.fantastic service.will order again.
...p richardson
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Good value for money, good communications but very long delivery times compared with similar companies.
...Peter Mayer
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Great service from Steve who went above and beyond! Very much appreciated. Will definitely use again.
...Paul OBoyle - Q3
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Excellent service . Product arrived on the stated day.
...PETER THOMSON - PETER THOMSON
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Prompt service.
Delivered part that other stockists said they could not get.
...Thomas White
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Very pleaed with both product and service. Will use again.
...AMBER HEATING SERVICES
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Best products, Excellent service. Thank you
...ALI SAN
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Hello,
The damaged item was picked up by DHL 4 March.
Thanks very much for your amazing service. I was very impressed with how well you managed the replacement part.
...Trevor Charles
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£
£137.98 
