|I googled this item and saw your website came up saying £25.91 door to door. When I ordered the item I noticed you added VAT. It said free delivery. Now I get an email saying I owe £7.95 Delivery VAT. I believe this is misinterpretation. I have never ordered an item anywhere before where delivery charge does not come up at the time of ordering and then told later I owe for delivery. Unless I can get this item for Free Deliveyr please cancel my order.
|All fine really, apart from a pretty slow delivery service. 6 days to deliver within the UK is I bit excessive, as Ive had things shipped from Napal in less time.
|Not happy. My original fire was couriered to me yet replacement coals cant be wrapped in bubble wrap and posted. i have to travel to pick them up from a store. How did they arrive to the store - by magic carpet
|Products received on time as projected.
...DIESEL TECHNICAL CONSULTANC
|Fast efficient delivery. Thank you
|Great Service, Very Promp, reasonably Priced.
...Samuel Lupton - Envirojet
|Excellent service, kept updated with regular emails. Product as described & well packaged to avoid damage.
|Hi, Many thanks for the fire. I would like to say that I have found your company very efficient and you have provided a top class service and I am very happy with the product too.
|Very good service. Thank you.
...Mrs P A Davies
|As always, I received an excellent service from Laurie and Christine. Communication top notch. I wouldnt think of going elsewhere now.