|Communication was excellent and although the part was obsolete, every effort was made to fulfil the order.
The wholentransaction was very fast and efficient.
|On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even
|You supplied where others failed. Thank you.
|fast delivery,basin arrived in good condition,so all pleased here thanks.
|i wont be using you again it took you two weeks to send par tfor the boiler has been repaired using parts from another supplyer as a gas engineer it is not possible for me to leave a boiler of for two weeks
|Good, quick and efficient service
|Would be happy to use again and recommend to colleagues.
|Good service and communication - would recommend.
|would recommend mytub without question, surerb service and delivery as promised with trackable postagenot needed
well done and thanks