Good customer service and helpful contact - when it became clear you couldnt supply the original panels I wanted and to be honest, I thought they might have been discontinued you offered me options and quickly processed the new order and partial refund. You were also courteous while I was asking what turned out to be a foolish question! : Your supplier rang me promptly to arrange delivery, which was in the timeframe specified. Thanks!
...Elaine Lawrence
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The replacement part was received on time and has fixed the problem - many thanks!
...Mr Andrew Rogers
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Fast delivery and excellent comunication thankyou.
...richard johnstone
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Very Good service Thank You
...Bean on the Run LTD
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Hello Team,
I collected my ordered items from PTS, just around the corner from where I live. Your service has been extremely efficient and reliable. I really appreciate the care that your staff took to identify a way that I could get the items and the courtesy with which they notified me. I have been kept regularly updated on the progress of the order and availablility of the items for collection.
I will certainly use your service again if I have other similar requirements. Many thanks,
Yours sincerely,
D. Morris
...Debra Morris
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my TUB service was easy , fast , and I was always kept up to date . Excellent .
Thanks
John McDougall
...John McDougall - Safehinge
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I received the item rather late, but it arrived in good condition intact.
...ZUBER MATIN
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Many thanks to Christine for help with ordering the parts I required....Items arrived as promised on the updated delivery day...many thanks and regards to the team
...Steven Morrison
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Wasted two days waiting for delivery, was lucky the third time. The only thing making me considering buying from this store in the future was the very prompt and helpful customer service. Overall not a good experience.
...Adrian Cruceru
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My order was recieved and on the date you sent in an email.
Thank you for your prompt service and the fragile parts were un-damaged.
I will employ your services again should the need arise.
If anyone I know needs parts for gas fires etc I will not hesitate to inform them.
...Christopher Sarjant
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£
£137.98 
