Order deliverd correctly and in good time. Delivery driver made exceptional effort to deliver. He walker 3/4 mile to house due to difficulty in turned his vehicle around. ...Alan Chaney
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Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti ...Andrew Thompson
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Service was great but collection was not made by My Tub resulting in our delivery not being next day but the day after which affected progress on site, main problem it took my call to ascertain that delivery would be delayed, no-one called me ........ ...Andy Earl - Rg Group
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First rate service, no complaints or adverse comments ...JAMES FLATT
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Great product with the strengthener, witch made the cut down panel give a pleasing result ...martin woodland building maintenance
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Good website which is very easy to navigate. Excellent prices which are very easy to pay. My only moan is why it was not possible to tell me that one item was out of stock with the manufacturer until the day delvery was due. Communication with me was good when thi happened - though too late to be practically useful as opposed to "just reassuring". Of course when youre buying over the internet, reassuring is very important when there is a glitch. All in all, a very crieditable effort by real people who do their best - which is not at all bad. ...Mr Mark Shaw
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There were a couple of problems, but the staff were outstanding in seeing the situation resolve, they were really helpful. Thanks ...elaine.willett
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Brilliant service. Very well packaged. ...sabrina allybokus
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Excellent service. Good communication re order progress, product delivered to neighbour as instructed, correct product received. 100% happy bunny! ...Paul Williams
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it`s all OK. ...Robert Pachler
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