Hi,
Items were delivered in good time, however one point I would like to make is that the 3m length of chrome plated copper tube was in fact 2x 1.5m lengths.
For me, this is fine as the tube is intended to be cut into 3 pieces for supplying a chrome towel rail and supply into a shower, however for someone else this could have affected their installation.
Can you identify this some how withinthe detail on your website or even sell it in 1.5m lengths instead of 1x 3m length
Otherwise, everything was as expected.
Thanks, ...Mr Peter Suttle
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Very good and prompt, using special delivery. ...Robert Millington
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Very helpful staff (christine). Fast efficient service - item available for me to collect few hours after placing order.
Thank you
...Gareth Stuttard
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I would recommend My Tub as they are very competitive and I had no problems with my order. ...fiona hunter
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first class service right up to the point of delivery... the delivery guy was in my wife's words "the rudest delivery, i have ever had", the guy just grunted "sign ere..." my wife then asked if he had a pen and he just said "no".... he then mopped off to the van and then put the package on the floor by the door and walked off!!!! seriously no manners.... sorry to say this would put me off using you again. ...Andy Knowles
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Found my increasingly rare part. Thanks. ...Tim Smith
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The boiler flue part I ordered from mytub arrived by courier on the promised day and time. However, when I opened the box on the evening I found the part was damaged. As I had not checked the part when it was delivered I was expecting a lot of hassle to get it changed. However, how wrong can you be After just one e-mail to notify mytub of the damage they quickly resolved the issue by delivering a replacement part to me and arranging for the courier to pick up the damaged part, and all this on the day before a bank holiday weekend! Due to their brilliant after sales service and good prices I will use this company for all my future plumbing needs. Companies who treat their customers like this deserve to succeed. Give them a try, Im sure you wont be disappointed.
...John Cooper
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Ordering was good but the delivery took 20 days due to carrier probs and poor packaging resulting in damage. All sorted out and communication was good.
Thanks, ...Stuart Whitfield
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My package arrived safely. Thank you for an excellent customer service. ...john smith
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Wanting part for old trianco coal boiler. Not only did you get this part but the price was very reasonable and the delivery was excellent very quick!!!
great company ...Terry Eagleton
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