Delivery was on the date requested with all items correct. Excellent service - much better that Bathstore who were supposed to supply other items on the project. ...David Doyle
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Hello, the item arrived damaged, I reported this and was told that a replacement would be sent and the damaged item collected. The service that I have received is good but the packaging which I believe was done by your supplier was none existent, just a thin wall box with no packaging whatsoever. Early days yet but I am expecting a appropriate completion. Regards Pete ...Peter Clark
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I found this to be a very fast and efficient service and will definitely use you again int he future. ...Mrs Syliva Simmonds
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Delivered in good condition on the day - morning as promised ...Mr I H Goodale
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Goods received OK but did take over 2 weeks to arrive.
Messages emailed through saying "Delivery: estimated to be confirmed at a later date" with a date is confusing. I think it meant "Delivery estimated to be .. with the date
Did get apology for delay as product was out of stock and when email was received a few days later to confirm delivery goods arrived within a few mins
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Hello Paul
Thanks for bringing this to our attention, this has been a recent change to our system. We agree with you that it is not quite right and we have now edited our system so as not to be so confusing.
Regards
MyTub ...Paul Witts
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Thanks for the e-mails keeping me in touch with my order,and for your quick delivery!
regards,Bill Leathley ...W.E.LEATHLEY
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Provided a great and fast service for the item I ordered, highly recommended ...Peter Craig
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Absolutely great service. There was a problem with a delayed delivery date on my order and mytub pulled out all the stops to re-arrange order. Really great that you can chat to them directly - and within 3 rings.
Many, many thanks for saving my building project.. ...Dafydd Huw Lewis Winfield
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Great service, only place with the parts I needed, postage was a bit high but delivery was prompt and communication was excellent ...John Birkett
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Very pleased with the products. Was able to put the on my existing gas fire with no problem. I was relieved I could still get replacement coals as my fire is over 10 years old. Slight confusion regarding delivery but this was sorted out quickly. ...Lisa Foley
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