|I thought the service was very good all round and wouldnt expect anything would better it
|Feedback all good. Mytub had the product we were searching for and the website was easy to use to make the purchase. The item came on time as predicted.
Only good things to say about this Company.
...Mr. F. McSkimming
|GOOD SERVICE,MANAGED TO GET ME A DISCONTINUED PART FOR A 1994 GAS FIRE FRONT,WILL USE AGAIN.
|Great service. Christine is to be commended on good communication and followup to ensure I wasnt charged extra for these items. Well done!
|Good customer support. Item delivered as per your instructions. Thank you.
|Very good service. My only suggestion would be to give some idea of delivery time - even just morning or afternoon would be a help.
|Received as ordered with thanks.
|I am very pleased with my order, its exactly what I wanted, at a fab price with free P&P, and a swift delivery. Thank You.
|I ordered a replacement part for my fire. It arrived in just over 24hrs - great service. I will use My Tub again.
|While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.