|My order was fulfilled on the date originally advised. But of course when I placed the order I didnt expect to have to wait 2 weeks for the item to arrive. I think I should have been warned beforehand about the probable delay. One thing I must comment on though is the excellent system of communication after the order was placed.
...Mr David John Fallon
|Thanks for the reply email, the part arrived Saturday at 17:00. Thank you.. Already fitted, spot on part.
|Excellent service and price. Item was ordered at lunchtime and delivered lunchtime the following day. Communication was excellent throughout.
|Delivery took longer then estimated but MY TUB staff were helpful and send me a copy of manual instructions and dimensions of the item so I could do some works before installing an item.
|My Tub experienced difficulties in sourcing one item on my order although it was advertised as being stocked on their website. However, I was kept informed at all times of progress in tracking it down and, where estimated times for fulfilment of the order were exceeded, an explanation and revised eta was always forthcoming unprompted. Excellent communications meant that this is a firm I would deal with again without hesitation
...Jonathan Mosse Renovations
|Very quick and efficient service. It was great having email updates letting me know when the package was sent and the expected delivery day. A much better experience than my local plumbing centre where the customer service is dismal. Thank you. Well be back if we ever need anything else.
...Mrs G G Murden
|Best price on internet and great communication throughout.
|Excellent service, communication was very good items delivered on time promised, with competitive prices would gladly recommend and use again. Many thanks Mr Illstone
|Excellent and fast service as always. Thanks.