|Arrived on time. Excellent service
...Mrs Rachel Hobson
|Great Customer Service - Delivery within reasonable time.
...Maher Nuwwareh Nebo Medical Ltd.
|I googled this item and saw your website came up saying £25.91 door to door. When I ordered the item I noticed you added VAT. It said free delivery. Now I get an email saying I owe £7.95 Delivery VAT. I believe this is misinterpretation. I have never ordered an item anywhere before where delivery charge does not come up at the time of ordering and then told later I owe for delivery. Unless I can get this item for Free Deliveyr please cancel my order.
|Item arrived on day stated, Polite delivery man. To busy to check item yet but am sure it is fine.
|Although item being out of stock I was always kept up to date with status and delivery was as scheduled. Excellent customer service.
|Received in good time. Thanks.
|easy and cheapest way to by boiler parts will use again
...Alexander E Lawson
|I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
|Friendly and helpful staff. Parcel arrived on time as promised IPP
|Super, start to finish.
I have been sold an obsolete part at a discount. Located and despatched within an hour. Excellent.
You might widen your delivery options. Small parcels like mine could be delivered at a price of less than £3, especially if there is no rush.