Hi,
The wholentransaction was very fast and efficient.
Many thanks
David
...David Oldfield
|
I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent
...Andrew Henderson
|
Laurie was brilliant. The item I wanted was obsolete but 1 was available, I couldnt order it on the website , laurie enabled it while I was on teh phone to him. The order was delivered next day and my shower doesnt leak anymore and I can turn my water on. All enabled because laurie at mytubs cared enough to sort out my £155 order. Faultless service and delighted to send this feedback
...ian goulding
|
Order arrived on time thanks, very helpful staff when placing order.
...james thompson
|
Prompt delivery, kept informed of progress, fair price. Thank you.
...Robert Phillips
|
A very good service. Very satisfied
...Mr.K. Goodland
|
Excellent service again. Good quality items at the right price and I was kept informed about delivery.
...Peter Keen
|
Our Rada shower tap arrived today May 11th, three days later than predicted and 27 days following our order which was placed on April 14th. The produce is excellent but the delivery time was excessive and, if this is normal, should be indicated beside the illustration on your website. All communications about this have been prompt and courteous - thanks for that.
...Rick Boelens
|
goods arrived on specified date, in good condition - thanks
...Henry Tillotson
|
Good customer support , fast delivery , Satisfied .
*****
...Il SOLE - LOMY
|
£
£137.98 
