| Very efficient service. You telephoned with an approximate time the order would be delivered and I received it well before that time. I will certainly use you again if the need arises
|Another great load of customer service from these guys, as I am not there, give yourselves a well deserved pat on the back! My order was so small but this didnt seem to matter, still made me feel like a special customer. If I were a plumber I am not! I would use these guys all of the time. So refreshing that there are companies out there that still go the extra mile to keep customers informed.
Well done and keep it up!
|Although my order could not be completed as quickly as we might both have hoped, I was kept informed about progress and the items were delivered by your transport just under 3 weeks after the order was placed.
|Order has been received and all is ok. Thankyou so much.
|Top quality service. Swift delivery and great communication throughout. Thank you, a pleasure to deal with.
|Hi, Many thanks for the fire. I would like to say that I have found your company very efficient and you have provided a top class service and I am very happy with the product too.
|Prompt delivery and good communication. Confusing stock check feature which goes off to some form about nationwide distributors. I just added it to the cart and bought it from the product page, but nothing said you had it in stock. Would it have told me if it was unavailable
Overall a good service! Thanks.
|Excellent service in terms of updates on the expected delivery date to the store where I picked up the item. The lead time was a bit longer than I might of hoped but I was warned of that as soon as the order was placed and so not a great problem. Excellent value for money - about half the price of other quotes I had for the identical item.
|In reply to your request - we now have thank you all our requirements. It was a prolonged procedure. The units required where not available although they were on your list of products so I had to buy them locally. Each time I asked something else was not available. Your staff were excellent at all times and I cannot blame hem for lack of stock. One more thing and I know it was my fault it is not clear in the graphics that when you order from the page I expected to get the whole unit so when I ordered against the page your people had to inform me that for instance I only got the basin not the pedestal. I felt that as a designer of web pages myself it should have an underline that the facts are that you are not getting as the picture. Easy for you but not for the average layman. Than
|Goods received on the date specified. A competitive price compared with other merchants. Well done. Excellent service.