|Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
The wholentransaction was very fast and efficient.
|Very Pleased with product and service, and very good communication.
...Mr T Stubbings
|Thanks for everything. The service and updates were excellent as was the price and the product was delivered exactly at the time promised.
|Great service, quick, easy to order and best price I could find for the items I ordered..thanks
|Thank you for exceptional service, part arrived practically before i ordered it.
Thank you Jeanette and other members of staff for your help.
|Very quick delivery. Unfortunately the light cover is too tight to get off even with this tool. However I can see that it will do the job under normal conditions.
|An excellent service received. The order was received very quickly and the item was great value. I will most definately use again! Many thanks.
|Excellent service. Items were well packed and arrived when indicated.
|You supplied where others failed. Thank you.