|Thank you for all your trouble, as I appreciate that I had asked for something a little unusual. Thanks for chasing it up when it did not arrive, and am pleased to say it arrived on Momday as promised. Once again many thanks for your effort and service. Peter Radford.
...William Peter Radford
|I found the service excellent ordering at 2pm and having delivery for 9am the next day, especially as we required the thermocouple urgently, the only thing i would suggest is if the items could have had a picture also just make sure it looks the same because I found with my searches that my particular item varied a great deal for the same model fire and it would help tremendously to be confident of ordering the correct item.
| Good quick service, nicely packed and very good communication.
Many thanks, derek
|1st Class service and extremely fast delivery. My local shop said they could not supply replacement coals aerator tubes for my gas fire because they were very fragile and always arrived broken. Well these were extremely well packed on bubble wrap and arrived in first class condition. All the coals matched up exactly with the layout diagram.
|Fast, efficient and good advice regarding obsolete equipment. Well done Mytub!
...Stewart - Stewart
|Good website- easy to use. Fast delivery. Product as described and good value. Thanks
|Ordering process very straight forward, kept informed of the status of my order and delivery. I am a returning customer and again very please with the service. Excellent!
Acknowledge receipt of the shipment with thanks. We are happy with the service and support rendered.
Thanks and regards,
...Tan Nam Seng - NS Tan
|long delivery time, but the part was good value and quality. Good communications throughout. I was surprised it didnt come with washers but not really an issue.
|No problems at all, delivery information was well communicated and item actaully arrived safe and sound ahead of forecasted date.
...Grant S Campbell