1st Class service and extremely fast delivery. My local shop said they could not supply replacement coals aerator tubes for my gas fire because they were very fragile and always arrived broken. Well these were extremely well packed on bubble wrap and arrived in first class condition. All the coals matched up exactly with the layout diagram. ...Alan Wade
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As stated below retail prices delivered to our door thus saving the railway nearly a fiver on our simple small order. Will use again. ...Romney Hythe
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The first time round, the combustion matrix I ordered arrived broken, but a few days later a replacement one was waiting for me at the collection point. Very pleased with the service provided. Thank you to all concerned. ...Eudes Diemoz
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Very helpful staff, good communication throughout. Would happily use again and recommend to others. Item arrived as expected. Many thanks for your great service. ...G Martin
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Excellent communication throughout right through to delivery. Keep up the excellent service ...Jason Nutkins
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Excellent service, The Item was delivered as promised, will certainly use you again if needed.
Private customer. ...Robin Taylor
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Excellent communication, efficient service, product as described ...David Trippett
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Great service, very quick delivery... Good products ...michael duller VINCI FACILITIES
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Excellent service! ...Chris Nickolls
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent ...Andrew Henderson
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