|parts took a while to turn up but i was kept informed every step of the way, ability to pick it up from a local store was very useful, so whilst not the fastest service, my customer experience was very good.
|Brilliant service. Was as described. Had a piece missing though but a quick call to customer care solved that. Easy to fit too
|The service was excellent and even though I ordered the wrong part to start off with they advised me on the return and replacement with the correct part. My many e-mails were answered promptly and the staff were friendly and efficient.
The product was exactly what I required and the website was easy to use.
|Brilliant website. Wish they were all like this
Thank you very much in turn for your help and promt correspondence - excellent customer service! (Please show this to your line manager)
|Delivered promptly, not well protected but carried indoors: look OK, but lid not yet removed. Thank you.
...Mr Chris Stacey
|Lot less hassle than UK Bathrooms.com, better communication, fast delivery, keep up the good work, thanks.
|Delivered the day you said excellent service.
|Once again the goods, when they arrived, were as expected but delivery dates slipped a lot from the original date at payment. I was kept informed of the situation and, luckily, I was not desperate for the goods to arrive. It may have been the particular items that I ordered that caused the delay.
...Ray Le Goubin
|Excellent service and communication.