We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way.
...Barry Elder
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Great service and communication
...Charlie Youlten
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Service was excellent and lots of other retailers should be able to offer this level of customer care - product got a minor depression caused by a knock in transit and the company was keen to exchange for a perfect item. Thank you - Im very pleased with the item having made the swap.
...Peter Hooper
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Yes thank you received in one piece.
...Mrs C Gilboy - 1-2 Call Drainage
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Very good service the
order was just right
...steve vardon
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Ordered at night delivered following morning, cant get better than that.
...Arthur Mason
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Absolutely great service. There was a problem with a delayed delivery date on my order and mytub pulled out all the stops to re-arrange order. Really great that you can chat to them directly - and within 3 rings.
Many, many thanks for saving my building project..
...Dafydd Huw Lewis Winfield
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Very helpful and efficient service
...John Joseph Whetstone - Ramp Instruments & Controls Ltd
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All received and fitted. Works fine. Thanks
...stephen netherton
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Thank you for your quick response.
Look forward to doing business going forward !
...Cargill Meats Europe - Cargill Hatchery
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£
£137.98 
