Ordering was good but the delivery took 20 days due to carrier probs and poor packaging resulting in damage. All sorted out and communication was good.
Thanks, ...Stuart Whitfield
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The entire purchasing process was hassle free and I could monitor progress. Excellent service and good price! ...Laurance Knight
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Mytub provide an excellent service especially for smooth delivery to us in Malaysia. Will use your service again next time. ...Fadzli Abdul Halim co HANGTERA ENTERPRISE
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Great service and wonderful communications. Fast and free delivery. ...David Jackson-Hulme
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I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub ...ELCCH
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A very impressive service! Excellent communication throughout and delivery exactly as stated.
Thank you so much. ...Mrs. S. W. Hewitt
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Delivered on time, well packaged to. Thanks. ...MR A M GILMOUR
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All good, Little slow in arriving, but the pandemic is slowing most things down! ...Ruaridh Macleod - Boiler Services Forfar
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Although mytub couldnt fulfil my complete order I was kept informed with instant messages and delivery was quick. Seems like a good setup and I wouldnt hesitate in using them again ...KEREN JONES
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The bath was delivered on time but I have not had a chance to check it yet as it is being fitted on Boxing Day by my son. Hopefully everything will be ok. The service by the company was first class with their delivery so I am sure that the bath will be ok. Many thanks ...Janice Simmonds
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