Very happy with the item and customer service was excellent,and a mention about Christine
Who delt with me,she was prompt with replys and patient with my questions that I was asking ,just wish all online companys where as efficient as this on ,will be using again in the future and will recommend to everyone
Thanks again
Darren ...Darren Murley
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I was very pleased with the service I received from My Tub both on the phone and the quick delivery. ...michael dennis
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Good service. Appreciated calls from delivery driver ...Barry
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Many thanks for the prompt efficient service we had almost given up on finding this spare part given its age but luckily you had it in stock
Thanks very much ...Andrew Bates
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Great service and polite staff but very very slow delivery ...Colin Hook Property Improvements
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thanks so much! part arrived today, thanks for sticking with me and searching high and low for this! many thanks again love jim x ...James Randell
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finally received my order on wednesday 15th febuary when it should of been delivered on the 6th febuary which you did e-mail me and tell me what the problem was, which i was greatful of as i thought it had gone somewhere else. Thankyou for all your e-mails and keeping me up to date with my order. ...David Weaver
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Kept informed throughout the delivery process. Items either received when initially expected or advised if there was a delay. I would have no hesitation in using My Tub again and would recommend to others. ...Gary Mallinson
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance. ...Jo Martin
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Order delivered on day stated but felt that it took far too long. Would have liked to receive it in a couple of days not weeks. But we are happy with product. ...Karen Rumsey
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