The courier has tried to deliver my parcel twice but despite me putting a message on the order, which you acknowledged the courier wont leave the parcel so I am still waiting!
If I was honest the whole shopping experience with mytub has been a bit of a disappointment. I was told the item was in stock yet you gave an estimated delivery date of 10 days later. However you did change this to the 1212 after I emailed you which was good of you. But now I am now in the position of having to stay in all day Monday waiting for the courier to deliver despite you noting my message that the parcel could be left. ...Ian Tate
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Service was very good
and I was kept informed of delivery updates.
Though I think they where let down by
there suppliers ...Ronald Shore-Marston
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Good price, good service & quick delivery - what more do you want! ...Roy Davies
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Excellent service, very helpful customer service. Thank you
...c sen
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Fast service - all OK - Thanks a lot. ...RAYMOND GLENN NASSEY
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Brilliant service,part ordered 1215hrs tuesday, delivered 1100hrs next day ...ken jackson
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Thanks...Great service ! ...KCA COOKE HEATING ENGINEERS
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perfect thanks ...Frank Lidster - Honeywell
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Dear MyTub
Many thanks for your help. I did contact the manufacturer and I spent a great deal of time on the internet finding possible suppliers.
It appears that the part is definitely unavailable and I am now having to replace the cooker, even although it is still in "reasonable" condition.
I would like to say that your service has been way beyond what I had expected and that you have gone out of your way to be extremely helpful.
It will not be forgotton.
Many thanks.
John H ...John H
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Great service,prompt delivery great company to deal with. ...Ian long
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