|Very pleased with the service.
The item was delivered on the date advised.
...Mr R J Vine
|Laurie was very helpful, Toilet seat was delivered to rear door as requested as I wasn't in. Altogether the service was excellent. I will certainly use your website first if I ever need more items.
|Good customer service. Good communication, would definitely use again. Thanks
|I am a bit disappointed if I am honest, If the delivery date was shown to me before I paid, it wasnt obvious enough because I didnt see it. Had I realised it would take 5 or 6 days i.e. you probably didnt have it in stock I would have gone else where.
Added to that, when the delivery driver arrived he didnt waste any time trying to find anyone, there were at least 4 people here at the time, so he didnt leave it in the porch I dont remember seeing a delivery instruction box on the order page either Consequently I had to drive to Hexham to collect it, but the item was still on the van from the day before , so I had to wait until after 3:30pm to get it.
These are two separate problems, each understandable. however together its not great. If you would like more feedback and ideas you are we
...Southlands Farm Cottages
|Your service really is excellent, keeping me up to date literally every step of the way. Very unique.
The product I ordered was exactly what I needed.
The website is ok, useable but a bit busy and could look a bit more up market. A minor issue.
Over all Im a very happy customer who will use you again. Thank you.
|Thanks for a great service, yet again!
|Fast delivery and excellent comunication thankyou.
|Great service & communication from Mytub. Although initial item was wrongly sent out from manufacturer, Mytub kept me up to date with my order & were very quick to rectify the issue.
...Mrs Simone Icke
|Excellent service - Fault found 1.00pm yesterday, part ordered 2.40pm yesterday, delivered 10.00am today, fitted and working 10.15am today.
|Great service, item arrived when they said it would. Will certainly be using again in the future and would recommend.