Delivered on time ...Karen White
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Communication was excellent and although the part was obsolete, every effort was made to fulfil the order. ...Paul McSparron
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Next day delivery for a part for a forty year old gas fire. Very impressive. ...I SCED
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Excellent service from ordering to delivery. Cant comment on product yet, as not fitted, but looks fine. ...BRIDGET GRAVES
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Kept informed of the delivery dates throughout the process. Received a rapid response to my emails. 2nd order with this company. Will use again. ...Gary Mallinson
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Delivery was received on the stated day.
Both customer service and delivery reflected a professional service, I would certainly use the company again ! ...Dennis Underwood
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I had a really tricky part to order, after speaking to many suppliers including the part manufacturer My Tub were the only people to provide any useful help. I not only got the part I needed, I was kept up to date regularly about the order by phone and email. the service couldnt have been better. I will certainly use you again and recommend you to others. Thanks ...Jo Behari
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Thanks
Please note only three knobs fitted out of six sent
Any help ...George Egesi
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Goods came within a few days. Excellent communication from MyTub about my order. Would use again. ...Baxi Heating
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I dont normally reply to requests for feedback BUT this time I was so impressed with service I had to send some positive feedback. You managed to supply items that I could not find elsewhere, there was a constant stream of status updates so I knew exactly what was happening. One part of the order was on a longish lead time and you despatched the rest of the order immediately and managed to improve the lead time of the remainder. The outstanding order was delivered exactly when you said it would be. This is delighting the customer service - brilliant! ...David Smailes
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