My initial enquiry was dealt with promptly and courteously. I was kept up to date regarding my order, which was delivered on time and in perfect condition.
...Ian Parkinson
|
Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti
...Andrew Thompson
|
Excellent service and good communications! Managed to get me a sink unit which was no longer readily available, direct from supplier. Delivered ahead of schedule. First class!
...Robert Holland
|
All fine. Good service.
...Robert Curtis
|
First class service
The delivery driver was friendly and very helpful, will definitely use your company again. *****
...Mr john law
|
Excellent service and communications
...John Paterson
|
Excellent service, prompt and very efficient. " The John Lewis of the plumbing industry".
...Marjorie Walker
|
Thank you very much for an pleasant easy transaction, i was kept informed of the process all the time. would use again and recommend
...The Old Bungalow Guest house
|
Communication was first class.
Reaction to problems was superb.
Products took a little while to come but some of them were a bit obscure.
Overall a five star experience and I would gladly use again.
...Kevin Hill
|
I placed a small order for 6m of 15mm x 1mm thick copper tube which is an unusual size not commonly stocked. Between them Deborah and Christine managed to source the tube and get it safely delivered. Given service like this I will certainly use MyTube again.
...Mike Tattum - Mr
|
£
£137.98 
