Thanks very much for the prompt delivery of our order - and the emails keeping us informed of its progress. ...Ken Young
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Excellent service, great communication, would definitely use your company again ...michael cooney
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EXCELLENT CUSTOMER SERVICE ST A GOOD PRICE. WAS KEPT ADVISED OF ORDER STATUS THROUGHOUT. WOULD HAPPLILY USE YOU AGAIN ...Laurence Forrester
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
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Because my first chimney pot was broken in transit, your very nice gentleman called Steve kept me informed of the progress of my replacement chimney pot which I was delighted to hear. It is now waiting to be fitted
Thank you very much for your great service
Regards
Mary Pollard ...Mary Pollard
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Received very quickly. Thank you ...GRG Public Resources Limited
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I have never had such good quality items from the internet. Thanks very much I will keep you in mind if I need more items. My plumber is fitting them at the moment he also said that the quality is good. Thanks again. ...Keith Wright
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Very Good service ...Richard Simmonds
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Item delivered as specified ...Keith Hale
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Pleased with service, would use again , value for money. ...Mrs Norah Powell
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