Processing of order very good , however still awaiting goods ...Alun bassett Jones
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The goods were delivered safely nice and early this morning, bang on schedule. Great service from all involved, thank you. ...A F Leader
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Great Thanks ...P A Hollings
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We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way. ...Barry Elder
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A good service all round, thank you ...Patrick Jacob
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We were happy with the purchasing process, it was only the delay in receiving a delivery date that caused us a problem as we had a building project on and there was a chance that we needed to reschedule other tradesman. As it happened the goods arrived on the date that they were eventually promised for. ...Allen Matthews - Glenammer Eng Ltd
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Within a few hours of placing my order, I received an email back informing me that the item was out of stock, both with mytub and the suppliers, and that the best expectation was 3 weeks. I received an email update when the item was back in stock, with a promise for next day delivery, which was carried out perfectly, in the morning. I feel well treated by mytub, and would happily use them again. ...Phillip Edwards
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Very efficient service Good correspondence and fast delivery. Many thanks ...Gill Burchell
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Very good service , saved a lot of time searching parts ...paul coster - Mr
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Great communication and follow-up over an obsolete part. A company to trust. Many thanks. ...James Longwell
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