I dont normally reply to requests for feedback BUT this time I was so impressed with service I had to send some positive feedback. You managed to supply items that I could not find elsewhere, there was a constant stream of status updates so I knew exactly what was happening. One part of the order was on a longish lead time and you despatched the rest of the order immediately and managed to improve the lead time of the remainder. The outstanding order was delivered exactly when you said it would be. This is delighting the customer service - brilliant!
...David Smailes
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Thanks for the prompt delivery of our dwasher hose. It was a pleasure to do business with you.
Regards,
Jean-Marc Bechard
...Jean-Marc Bechard
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very efficient service
...gb maintenance
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Highly satisfied with whole ordering process, and especially the very prompt delivery well ahead of schedule.
...Robert Elward
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Great web site, not being a plumber the images to help with identification are very helpful
many thanks
...austin carter
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The part I ordered came in reasonable time, I picked it up from my local plumb centre. At first I was quite annoyed at the fact that my location was going to incur a £15.00 vat delivery charge, this is maybe something that could be made clearer at the time of purchase, however , the communication between myself and your customer service department was excellent, and they assured me no charge would be added if I picked it up in Castlewellan. I would use you again in the future
...david shepherd
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excellent all round!
...Stephen Rapicano
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Fantastic service, fast, friendly and very competitive, will definitely use again. Thank You!
...Callum B
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Fantastic Jeanette, - great service and I will be happy to say so
Best regards,
David
...Biznet
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These guys are great. Most responsive service I have had from any company for years.
...Mike Poulson
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£
£137.98 
