Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
...Bernard Adams
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Excelent service, correct product delivered on time. what more could you ask. thanks to Jeanette on the Online support desk for her assistance.
...Barry McGurgan
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Arrived on time and as ordered
Good Value
...David Sewell
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Effortless ordering and delivery arrived before date promised - cant really ask for more.
...David Carter
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Very pleased with the prompt service and fast delivery of the item Id been told was obsolete by other suppliers
...John Barnes - J Barnes P
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Thank you for your help. I will be recommending you to my friends, family and colleagues.
Regards
...ROB Whitehouse
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Excellent service.
Many thanks.
...Mr P J Webb
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Good products and prices with very polite and helpful staff.
Thanks,
George Simpson
...George W Simpson
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Found the service from mytub first class,
Thanks very much, will certainly use again :
...Adrian Robinson - A
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Order fulfilled quickly and it arrived well packaged delivered by courier. The matrix replaced the original which had developed some hairline cracking. The price was fair and my order was dealt with efficiently.
...Mr A J Sutherland
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£
£137.98 
