We ordered three aeration tubes for our gas fire. When they arrived one of them was damaged so we contacted the supplier to explain. Within a very short time we were contacted by Steve who apologised and said that a replacement would be with us the following day which happened right on schedule. We have no complaints. Excellent service and customer care - well done! ...Alex Docherty
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Thank you
Order arrive on time,will definatley use My Tub again. ...david payne
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Great service! Item was despatched quickly and received in perfect condition.
...Tim Mobbs
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good product, many thanks ...Quality Hotel St Albans
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Excellent service and delivery, would use again, would recommend. ...Roy Sulley
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Brilliant and helpful customer service, kept informed all the way through the ordering, delivery and dispatch process. item arrived on the due date and has now been fitted and christened!!! Thank you so much. ...mrs brenda brett
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excellent price quick delivery time ...JAMES MORLEY
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Very good and helpful service. Would recommend ...hilary stell
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Order received promptly. Customer service excellent. ...Susan Broadbent
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I dont normally reply to requests for feedback BUT this time I was so impressed with service I had to send some positive feedback. You managed to supply items that I could not find elsewhere, there was a constant stream of status updates so I knew exactly what was happening. One part of the order was on a longish lead time and you despatched the rest of the order immediately and managed to improve the lead time of the remainder. The outstanding order was delivered exactly when you said it would be. This is delighting the customer service - brilliant! ...David Smailes
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