I will be completely honest ,i found the ordering and the delivery prety good ,but i found that the communication i received from a lady called christine was brilliant ,the item i ordered was not in stock when it should have been ,and i received messages, informing me of what was going on and when to expect my delivery.
all other companies i usually deal with leave you guessing when your delivery is due .to me communication is everything,how con you plan something when you have no idea where your parts are . ...david shorter
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Quick and efficient with no problems. Goods as described. ...Asylum Clubs Limited
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Quick, efficient and pleasant staff both in sales and dilivery staff, will certainly recommend this company ...Elizabeth rodgerson
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Excellent price and exception service. Thank you ...ANTHONY TILEY
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Great service and communication ...Charlie Youlten
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Apart from the very late delivery, which I know was beyond My Tubs control thanks UK Mail, I know it’s a busy time of year but “Next Day” delivery was a full two days late otherwise My Tubs regular communications with me and chasing UK Mail to deliver before Christmas, were spot on. A very big thanks to Rachel, she was marvellous. ...Robert Legg
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Order delivered on the day quoted
I think the delivery driver had recently undergone a charisma bypass!
I was very surprised to find the ceramic basin was shipped without any pagaging or protection - a risky strategy I would think.
Yours
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Dear John
The supply of sanitaryware comes from the manufacture without packing we also use internal transport rather than couriers which is why the items get there in one piece.
Regards
MyTub ...John Murray
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Got part but feel delivery cost was excessive it was near as much as the product.
You need a simple postal mail option for small items. ...Damian Adams
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Good communication and delivered replacement part fast - Thanks
...Alan
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Excellent customer care and service from your front office staff.
...John Douglas
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