|Appaling service . It took 18 days to deliver this item and that was after three phone calls by me asking you when the item would arrive. Victoriaplumb deliver the next day. You need to sharpen up or go under.
t pm cairns
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Dear t pm cairns
Very sorry for the delay with your order, however this item is obsolete and Ideal Standard have a two week delivery for thier obsolete items as standard, please feel free to contact them direct for confirmation.
Thank you for your advice re VictoriaPlumb, we are in a totally different market place to them. VictoriaPlumb sell cheep unbranded rubbish (in our opinion) imported in bulk from China, stocked high with massive profit margins slapped
...t pm cairns
|Thank you for the rapid delivery of a part that I was not expecting for at least a couple more weeks. excellent service. Tony Wright
|Thanks for a great service, yet again!
|Product was exactly as described and dispatched speedily. Thanks
|The service has been fantastic. One of the products I needed was no longer available but Christine sourced an alternative from the manufacturer very quickly and amended my order. I was kept in touch with what was happening all the time. The order came on the exact date I was given I was out, but the delivery company have been equally good, easy to contact to re-arrange delivery.Everything has been so easy. I have already recommended you to other people.
Many thanks for a great personal service
...Mrs Ann M Jones
|Very happy with the service received, easy to order, excellent prices and quick delivery. Will definitely use again, thank you.
|Items Stelrad Elite grilles and end panels arrived on the sceduled date. Packaging slightly damaged but no damage to items.
...Mr Brian Green
I have checked with my shipping address with ARAMEX, it is not showing that they have received the shipment until now.
...Ezzat Abdullah Alsalimi
|Excellent service fast delivery and sorted my problem Out very quickly and dispatched again
|Kept informed throughout the delivery process. Items either received when initially expected or advised if there was a delay. I would have no hesitation in using My Tub again and would recommend to others.