Thanks so much to MyTub for sourcing the coals for my gas fire these were very difficult to find and ensuring delivery by the date I needed. Very helpful customer service staff. Highly recommended. ...Zara Hazzard
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I have been trying to get this part for 2 months and have been persistently let down, including being fobbed off by the manufacturer, I ordered it from my Tub and it arrived within 8 days! Nothing short of miraculous!
I cannot recommend this company highly enough, my first stop from now on.
The link has been added to my favourites to ensure I never get messed about again. You have scored 11 out of 10 in my book, Well Done! ...Jeff Graham
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Well done guys, you sourced an obsolete part in 48hrs, great communication, first class service, your number is now on our board! ...Brooms Park Ltd
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My order came on time, havent had chance to use them yet, but very pleased with the service so far. Thank you.
...Jean Morgan
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thanks so much! part arrived today, thanks for sticking with me and searching high and low for this! many thanks again love jim x ...James Randell
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Excellent service, very efficient ...Philip McElhinney
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The correct items were delivered next day. I was very pleased and very impressed with the service.
Thanks
Peter Vanstone ...Peter Vanstone
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Excellent service at good price - thank you. ...M.B.Services
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Service was very good. Communication regarding postage fees was efficient enabling our company to receive the products in good time. ...Jackie Wright - John Thompson
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Overall a good service. I would recommend it to others and use it again.
Website is clear and easy to follow, the different part number was clearly shown as the correct replacement for what I needed.
The part availability request was answered promptly the request for a suitable fitter took a little longer but was still OK.
Delivery time was reasonable, but it did arrive one day early good, but would have been annoying if Id made special arrangements for accepting the delivery.
My only criticism is of the confirmation emails. Some were sent in duplicate, which would have been confusing if Id had several different items on order. And one confirmation of despatch arrived after the part had been delivered and fitted! ...John Weddell
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