|The heating elements i ordered unfortunately took 10 days more than the 3 weeks delivery promised and that was at a critical time due to the cold weather period in the New Year. But I was pleased with the price and the assistance when I rang was helpful.
|Excellent service - staff always helpful and product delivered on time - would definitely recommend.
|Very good service, goods arrived on time, will definitely use this company again.
Commercial Contracts Manager,
...Bryan Mead - MK City Plumbing and Heating Ltd.
|Barring some slight confusion over a late item which turned out to be delivered on time ! my experience was very positive. Everything arrived when I needed it in the end, and the prices were very reasonable. My one criticism is that some of the pictures on the website are misleading, as they either show the wrong item or additional items which are not in fact included.
...Dr Alexander Morrison
|The product came in good time
|Item delivered in good condition on the day that was forecast
...John A McBean
|Great price - the system keeps you well informed on progress and delivered on schedule - very impressed!
|Ordering process very straight forward, kept informed of the status of my order and delivery. I am a returning customer and again very please with the service. Excellent!
|The boiler flue part I ordered from mytub arrived by courier on the promised day and time. However, when I opened the box on the evening I found the part was damaged. As I had not checked the part when it was delivered I was expecting a lot of hassle to get it changed. However, how wrong can you be After just one e-mail to notify mytub of the damage they quickly resolved the issue by delivering a replacement part to me and arranging for the courier to pick up the damaged part, and all this on the day before a bank holiday weekend! Due to their brilliant after sales service and good prices I will use this company for all my future plumbing needs. Companies who treat their customers like this deserve to succeed. Give them a try, Im sure you wont be disappointed.
|Great service and superb on price, 5 days to deliver and delivered everything on time...would highly recommend.