|Product and price excellent, however the delivery was slower than expected but this maybe due to christmas postal services.
|Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.
|Great service, before, during and after sale.
...Preston Trevor Farrington
|Arrived in good order exactly on time and as stated in the catalogue.
...Greg Borgartz - Essex Wildlife Trust
|good product and good seller
|The customer service was excellent,even though I had to request exchanging the product.The staff I dealt with couldnt have been more helpful and pleasant.Special thanks to Christine who really put herself out to help me.
|Arrived earlier than expected but better than late. In good condition and colour. Very pleased.
...Mrs V Harris
|ITEM, GOOD SERVICE, GOOD TIME ON DELIVERY, GOOD PRICE,WOULD USE AGAIN,
|good communications, very helpfull
would use again.
|If only all companies were this helpful and cheap as well!. Laurie is a star and very helpful. Thanks.