Will use again and service was good as well as the communications
thank you very much
HAVE A HAPPY CHRISTMAS
and A GREAT 2012 ...Robert Palmer
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Excellent service, prompt delivery ...John Carley
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Order was delivered as arranged, pleased with the goods. Very good service. Will be ordering another item again soon! ...George Robinson
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Thank you for keeping me updated on the problems with delivery time for this item. Excellent service.
...David Clark
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Receieved OK - thanks for your patience and flexibility ...Graeme Patrick
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Delivery was on the day stated and from ordering to delivery was only a few days . Excellent service ...Barry Jury
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Thank for prompt delivery of the order which was received today. I am very impressed with the speed of delivery and hope to buy further parts in the future. ...Kind regards
Dalvir
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I inquired about the Matrix for a Focal Point gas fire as I wasn't sure if it was the correct one and kindly MYtub assistants enquired for me to Focal Point to make sure it was the correct part. I then ordered the part and could trace its progress on Mytubs web site, which I found very useful. Mytub kept me up to date on the order through emails also. I quickly received the part via a courier which was very well packaged as the parts were delicate and were in perfect condition. Thank you Mytub. ...Arnie Burrows
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I found the service excellent ordering at 2pm and having delivery for 9am the next day, especially as we required the thermocouple urgently, the only thing i would suggest is if the items could have had a picture also just make sure it looks the same because I found with my searches that my particular item varied a great deal for the same model fire and it would help tremendously to be confident of ordering the correct item.
...Peter Robinson
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Wonderful experience all around. Excellent communication, kept me uptodate on delivery timescales and progress.
Could not have expected more from a little known company. Will come back again if need anything else. ...Aditya Gupta
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