I received the order promptly and greatly appreciate your help and patience in resolving my sensor compatibility problem.
Many thanks ...D.C. Duncan
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I couldnt be more pleased with either the service or the quality of the product I have received. The packing of the fragile items was absolutely superb now I only have to get rid of the MOUNTAIN of polystyrene bits which really did their job. The delivery by City Link far exceeded that offered by unreliable myHermes, so I sincerely hope My Tub sticks with this courier.
I was also impressed with the quickness with which my initial email enquiry was dealt..... a reply within about 10mins or so, gives a brilliant impression of the kind of service that an eventual order will receive.
I will not hesitate to recommend MY Tub to anyone, especially as I have just noticed the Price Match offer on the website.
Thanks fora brilliant transaction.
...JUNE WHITEHOUSE
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Would be useful if you could give more specific information regarding delivery datestimes via email. Also had to wait over a week for delivery which is quite poor. ...Michael Adams
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Absolutely fantastic service at the best price ! ...Donna meade
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It was my first time, buying an item from MyTub. I was very pleased with the efficiency with which the order was handled and the speed with which the item was delivered. ...Samuel Marsden
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Arrived on time as notified
Pleased with service ...R B WHITEHOUSE
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Parts & spares excellent range. Delivery options need to be tightned up. Had to chase part which had been delivered to depot but not delivered to me. A new order had to be made. For the customer advise them how it will be delivered, post ,local depot, direct from supplier and estemated day of delivery. This I think would be a way to improve your service. ...Anthony Jones
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Hi Christine and jeanette thank you for your speedy attention and resolution to this matter. excellent service
Thank you very much ...Alex Morton
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service was great arrived when said it would, and fitted with no problems will certainly use this site again thank you ...MRS P A HAWTIN
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Everything went very OK but delivery. I placed the order and made the payment on December 23rd, 2010, with a kind request for special care since it was kind of an emergency.
I received a message advising that delivery was CONFIRMED (not estimated) on DEC 30th (refer to my order), but actual delivery took finally place on JAN 7th.
You may agree that £25.20 fee for 15 days to cross the channel (I live in Paris) is difficult to accept for me especially during such a cold winter :-(
I certainly will not renew the experience, although you have good products at very competitive prices because one can not afford to wait for 15 days to have his heater fixed during winter time. ...Raymond TOPIN
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