Great service, fully communicative during delayed out of stock order, which is very important. great product. ...Duncan
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Fantastic and delivered promptly ...Georgina Pearce
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Good service no problems...thank you.
...clive boulton
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My initial enquiry was dealt with promptly and courteously. I was kept up to date regarding my order, which was delivered on time and in perfect condition. ...Ian Parkinson
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Unfortunately, the CD valve of the Tristan 06732COMPL thermostatic cartridge was found broken when it was delivered.
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Hello
Sorry for the inconvenience, I understand this was immediately resolved with a replacement.
Regards
MyTub ...Xiaobao CHEN
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PCB part safely received and fitted by plumber. Pump restored to good working order thank you. ...Peter Moore
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Very good customer service & communication thank you.Would not hesitate to use again. ...George Brown
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The website desktop version used made it easy to find the product required. All the information needed to make a decision on purchase was displayed. Once the order was placed I was disappointed to find that the product was not available for prompt delivery and the email I received indicated that an order could be placed at additional cost of £6 VAT which I was not prepared to pay so asked for my order to be cancelled. I was then contacted by a very helpful lady, Christine, so said that a purchase order could be placed at no additional cost so my order was not cancelled. Shortly after that I received notification that the product would be delivered on a specified day which indeed it was. As a result I am very likely to use mytub for future orders and recommend them as a reliable and econom ...Roger Daley
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Nice friendly service, with regular updates.
Regards,
Mark ...MARKABRAHAM
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Everything went to plan. Thank you ...Nick winter
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